Hopetoun Residential Aged Care

Registered and enrolled nurses coordinate the clinical care provided to residents. They also help our qualified care team members provide care that is centred on the resident. Therapy services are available to residents as part of our aged care service. Residents or their family can arrange additional therapy, which may be invoiced to you. All our exercise programs are designed by a qualified physiotherapist to meet the individual needs of each resident.

We understand the joy and pleasure that food brings to our lives, which is why we make every day a dining experience at Rural Northwest Health. We have qualified cooks preparing fresh, nutritious meals daily, including morning and afternoon tea. Meals are served banquet style from a bain-marie, so residents are able to view the choices available and select their choice and size of servings. A sneaky second helping of their favourite choice is also welcomed. We provide home cooking for special events and holidays like Christmas and Easter, and we host-themed dining experiences throughout the year.

For residents’ comfort and enjoyment, mealtimes are protected. During lunch, 12–1pm, and dinner, 5–6 pm, all activities stop and the dining area is sealed from external traffic. This allows a relaxed, stress-free environment and gives residents time to socialise and enjoy their dining experience without interruption. Catering team members serving meals and nursing team members aiding residents are the only team members allowed in the area during these times.

We have open visiting hours, but visiting is restricted at mealtimes. If visits are intended before 9am or after 8pm, staff need to be advised prior to visiting so we can coordinate any care needs. The Campus has an automatic lock-down system in place, so please ring the doorbell if the campus is locked.

Due to flexibility of visiting hours, on some occasions visitors may be asked to wait while a care need is being completed. If a resident is required to be ready to receive visitors by a certain time, please speak to the registered nurse in charge and, where possible, we’ll ensure the resident is ready.

Maintaining a community connection is vital to the wellbeing of everyone, which is why we actively encourage the involvement of family, friends, and the broader community in our residences. Ongoing support and the involvement of family and friends goes a long way to supporting the social and emotional needs of residents.

It’s important for residents to maintain their personal friendships as well as facilitate new ones. Family and friends are always welcome and have unrestricted visiting hours (except during mealtimes). They’re also encouraged to participate in planning and care through our various committees and family conferences.

Single Room & Private Ensuite

Modern climate-controlled rooms providing single electric bed, private ensuite, garden or rural views, lounge chair, built in robe, chest of drawers and telephone and television points. Rooms can be personalised with photographs and memorabilia, using our entry display.

Single Room & Shared Ensuite

Modern climate-controlled rooms providing single electric bed, shared ensuite, garden or rural views, lounge chair, built in robe, chest of drawers and telephone and television points. Rooms can be personalised with photographs and memorabilia, using our entry display.

Common areas description

A spacious modern facility, opened in 2005, with distinctive central living area allowing access to manicured gardens that provide space to sit or walk and a large outdoor shelter. The central living area features two ambient lounge areas and dining room. There are two quiet sitting areas with tea and coffee making facilities and two themed atriums in each wing. There is a water feature atrium at the entrance and a café serviced by volunteers, selling sweets and hot and cold drinks.

Additional care and services included in room price

Residents receive no charge consultations with Allied Health services including Physiotherapy, Dietician, Diabetes Educator, Social Worker, Speech Pathologist and Podiatrist.

Additional care and services available at additional cost

Optional services include a weekly hairdresser, newspaper and magazine delivery, pharmacy delivery including personal non-pharmaceutical items, Foxtel and personal telephone and the opportunity to enjoy an annual holiday with nursing and carer support.

Extra service fee

RNH do not charge for any extra services

Please contact our Aged Care Finance Officer for further assistance and information on 03 53 961246 or email us at agedcareenquiries@rnh.net.au

What fees might I have to pay?

There are a number of costs associated with aged care homes.  How much, and the types of costs you will have to pay depend on an assessment of your income and assets (means assessment) and the room you choose.  A Centrelink (or DVA) income and asset assessment is required to confirm appropriate fees to be charged for permanent admissions.  Please contact the Centrelink Income and Means Assessment Team on 1800 227 475 for guidance with this assessment or alternatively your financial advisor may assist you with this process. A fees estimator tool can be found here. This will give you a guide to the fees payable.

The different types of Care and accommodation costs are:

• Basic daily fee: An amount that everyone pays for the day-to-day services they receive at the aged care home. Current rates can be found here.
• Means tested care fee: A contribution that some people pay toward the cost of their care, determined by the income and  means assessment. Annual and lifetime caps can be found here.
• Accommodation costs: An amount that some people pay to contribute towards or cover the full costs of their room, depending on their income and means assessment. Room costs vary at each facility and depends on a single or shared room (detailed below).

To learn more about the different types of accommodation costs and fees and how they are calculated, click here.

Please contact our Aged Care Finance Officer for further assistance and information on 03 5396 1246 or email us at agedcareenquiries@rnh.net.au

ACCOMMODATION COSTS EXPLAINED

Single Room & Private Ensuite

Maximum price for room

If your accommodation is not subsidised, the maximum price that you can be charged for this room is a refundable deposit of $300,000.00 or daily payments of $68.88 or a combination of both.

Explanation of payment options

Residents can choose to pay their accommodation by a Refundable Accommodation Deposit (RAD), or a Daily Accommodation Payment (DAP) or a combination of both.  A refundable accommodation deposit is paid as a lump sum amount.  A daily accommodation payment accrues daily and is paid monthly.  A combination payment includes both a partial lump sum and daily payments.  It is RNH policy to charge for one month in advance.

Example of a combination payment

For this room a resident could pay, for example, 50% of the room price by a refundable deposit, $150,000.00 and 50% by daily payment of $34.44.

Single Room & Shared Ensuite

Maximum price for room

If your accommodation is not subsidised, the maximum price that you can be charged for this room is a refundable deposit of $250,000.00 or daily payments of $57.40 or a combination of both.

Explanation of payment options

Residents can choose to pay their accommodation by a Refundable Accommodation Deposit (RAD), or a Daily Accommodation Payment (DAP) or a combination of both.  A refundable accommodation deposit is paid as a lump sum amount.  A daily accommodation payment accrues daily and is paid monthly.  A combination payment includes both a partial lump sum and daily payments.  It is RNH policy to charge for one month in advance.

Example of a combination payment

For this room a resident could pay, for example, 50% of the room price by a refundable deposit, $125,000.00 and 50% by daily payment of $28.70.

Please contact our Aged Care Finance Officer for further assistance and information on 03 53 961246 or email us at agedcareenquiries@rnh.net.au